Privacy policy
PRIVACY POLICY
This Privacy Policy describes how your data will be collected, used, and shared when you visit or make a purchase from bamboogreenstore.com (hereinafter referred to as the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect some information from your device, including information from your browser, IP address, local time, and some of the cookies already installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you view, which sites or search terms brought you to the Site, and information about your interactions with the Site. We refer to this information collected. automatically as “Device Information”.
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information on cookies and how to disable them visit http://www.allaboutcookies.org.
- “File Log” track recurring actions on the Site, and collect data such as IP address, browser type, internet service provider, referring / exit pages, and time and date.
- "Web beacons", "tags", "pixels" and "analytics" are electronic files used to record information relating to your use of the Site.
Further when you make a purchase or attempt to purchase through the Site, we collect some of your information such as your name, shipping address, billing address, payment information (including credit card numbers, Paypal, Google pay, Apple Pay, Bancontact, iDeal, Shop Pay depending on the payment method entered) email address and telephone number. We refer to this information as "Order Information"
When we talk about "Personal Information" in this Privacy Policy, we refer to both Device Information and Order Information.
HOW DO WE USE YOUR INFORMATION?
We use the Order Information that we generally collect to process orders placed through the Site (including the payment information process, the organization of shipping and to provide you with an invoice or order confirmation). We also use this Order information for:
Communicate with you;
Monitor our orders for any risk of fraud;
And, in line with the consents you have given us, provide you with information and news relating to our products or services.
We provide your Order Information to Eprolo.com services to fulfill orders. To ask us to remove your data from the database contact us at info@bamboogreenstore.com and we will forward your request to the service provider.
We use the Device Information we collect to monitor potential fraud risks (in particular the IP address), and more generally to improve and optimize our Site (for example by generating analytical data on how our customers interact with the Site, and to evaluate the progress of our marketing and advertising campaigns).
FACEBOOK MARKETING
We also provide your Personal Information to the following services produced by Facebook for the reasons listed above:
Facebook Comments; Like button and Facebook social widgets; Access to the Facebook account; Facebook Authentication; Facebook Ads conversion tracking (Facebook pixel); Facebook Remarketing; Facebook Custom Audience; Facebook Analytics for Apps; Facebook Audience Network; Facebook Messenger Customer Chat; Facebook Like Audience; Ads for Facebook contact acquisition.
To manage your preferences and / or delete your data from these services visit: https://www.facebook.com/settings/?tab=ads
GOOGLE SERVICES
We provide your Personal Information to google.com for the services listed above. For more information visit: https://policies.google.com/privacy?hl=en
SHARING PERSONAL INFORMATIONWe share your Personal Information with third parties to help us use it in the ways described above.
We use Shopify to operate our online store.To learn more about how Shopify uses your Personal Information visit: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Site. To learn more about how Google uses your Personal Information visit: https://policies.google.com/privacy?hl=en
You can also decide not to participate in Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with laws and regulations or other lawful requests for information we receive or to otherwise protect our rights.
NEWSLETTER SERVICES
When you subscribe to the newsletter you provide your Personal Information to the email marketing service Mailchimp.com and to Shop Synch for data synchronization. If you no longer want to use these services, visit:
https://bamboogreenstore.us10.list-manage.com/unsubscribe?u=5c82f2d007bc77a421e53f948&id=517b737bbb&e=&c=9df52b7273
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") explanatory page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can choose not to adhere to the targeted advertising of the following services by visiting the following links:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can choose not to join these services by visiting the Digital Advertising Alliance portal: http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site's data collection when we see a no-tracking signal from your browser.
ACCESS TO YOUR DATA
If you are a resident of Europe, you have the right to access your Personal Information that we hold and request a correction, update or deletion. If you want to exercise this right you can contact us via info@bamboogreenstore.com writing as subject "Request for modification / cancellation of personal data"
Also, if you are a resident of Europe, please note that we process your Personal Information to fulfill contracts you have entered into with us (for example, you have placed an order through our Site), or otherwise to pursue our legitimate business interests listed above. Also note that your information will be transferred outside of Europe, including Canada and the United States.
STORAGE OF DATA
When you place an order from our Site, we will keep your Order Information in our records unless you ask us to delete this information.
CHANGES
We may update our Privacy Policy at any time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information regarding our privacy practices, if you have any questions, or would like to make a complaint, please email us atinfo@bamboogreenstore.com
COOKIE POLICY
We think it is important for the user to understand how cookies and other similar technologies are used by Bamboo Green Store and our partners. These technologies allow the operation of the Site, allowing us to understand how to use the Services, and have a series of purposes (beyond mere advertising) that the user can read about in this regulation.
What are Cookies?
Cookies are small data files sent from a server to your web browser. They are cached in your browser and allow a site or third party to recognize your browser.
On this page we will describe what information cookies collect, how we use them and how in some cases we store them.
In addition, we will also explain how to disable them even if this could lead to a malfunction of the site and compromise your browsing experience.
For more information on the general functioning of cookies visit:
https://www.cookieconsent.com/what-are-cookies/
How do we use Cookies?
We will use them for all the reasons described below. Unfortunately, there are no options to disable cookies without risking to disable functions that interact with the functioning of our Site. In case you are not sure whether you need them or not, then whether to disable them or not, we recommend that you leave them enabled because they could be useful to you in using our services. If you deactivate them, your browsing experience could be compromised.
Disable Cookies
You can decide whether to use cookies even before starting to browse, by changing the cookie options directly from your browser settings. Be aware, however, that disabling cookies could compromise the functionality and functions of this and many other websites. So we recommend that you leave them active.
Types of cookies we use:
Account-related cookies
If you create an account on our site we will use cookies to manage your subscription and for normal administration. These cookies are usually deleted when you log out of our site, but in some cases they may not be deleted to remember your preferences and optimize your experience.
Login related cookies
Usiamo questi cookie quando sei loggato così da poterlo ricordare. Questo evita che tu debba effettuare l’accesso ogni volta che visiti una nuova pagina. Questi cookie vengono solitamente rimossi quando fai il logout dal sito per assicurarci che solo tu possa accedere alle aree riservate a te del nostro Sito.
Cookies relating to the Newsletter and E-mail
This site offers a newsletter service and subscription services via e-mail, cookies are used to remember that you are already registered and to show you personalized notifications that may only be valid for registered / unregistered users.
Cookies to process orders
This site uses specific cookies for e-commerce, so that when you are on the check-out path, your order is not lost when you change the page by moving forward in the payment process so that we can process it correctly.
Survey related cookies
From time to time we offer surveys and questionnaires to receive insights and tools, and to better understand our users. These surveys will use cookies to remember who has already taken the survey or to provide you with accurate results after you change pages.
Cookies related to the compilation of forms
When you enter data through forms, such as the one you find on the contact page, cookies could be used to remember user details for future correspondence.
Site preference cookies
In order to provide you with an excellent experience on the Site, we will set your preferences. In order to remember them we need to set cookies so that the information is used every time you interact with a page that needs your preferences.
Third party cookies
In some special cases we also use cookies provided by trusted third parties.
The following section explains which cookies you may encounter on this site:
- Google Analytics for more information on Google Analytics cookies, visit the official policy on their website.
- Shopify for more information on Shopify cookies, visit the official policy on their site.
- Debutify for more information on Debutify cookies, visit the official policy on their site.
- Facebook for more information on Facebook, Messenger and Instagram cookies visit the official policy on their site.
- Google for more information on Google cookies visit the official policy on their site.
- Eprolo for more information on Eprolo cookies visit the official policy on their site.
- iSenseLabs for more information on iSenseLabs cookies visit the official policy on their site.
- MailChimp for more information on MailChimp cookies visit the official policy on their site.
- Tible Technologies for more information on Tible Technologies cookies visit the official policy on their website.
- Rebuy Engine for more information on Rebuy Engine cookies visit the official policy on their website.
- StilyoApps for more information on StilyoApps cookies visit the official policy on their site.
- Sherpas Design for more information on Sherpas Design cookies visit the official policy on their website.
From time to time we will test new features and make small changes to the Site. When we are testing new features these cookies may be used to ensure that you always have a good browsing experience.
Our Site is an e-commerce and it is therefore important for us to receive statistics on all users who visit our site and how many of them finalize a purchase. This is the type of data our cookies collect. By analyzing this information, we are able to predict the progress of the business and optimize our advertising and costs, thus ensuring the best possible price.
We use social media buttons and / or plug-ins on the site that allow you to connect to your social networks in various ways. To make them work we must allow Facebook, Messenger and Instagram to install cookies through our site, which could be used to improve your profile on their sites or to contribute to their purposes, always in compliance with their privacy policies.
More information
We hope we have clarified your doubts about cookies and their use. However, we reiterate that if you are not sure whether you need cookies or not, it is preferable to leave them active, in case they interact with functions on our site.
If you need more information, you can always contact us by e-mail with the subject "Cookie information request" at this address:
info@bamboogreenstore.com